https://change.archi/An Archive of Successful Changeshttps://change.archi/w/singtel-2023-singapore-merger-ai-firsthttps://change.archi/w/singtel-2023-singapore-merger-ai-firstIn a Straits Times interview, Singtel Singapore CEO Ng Tian Chong describes merging the consumer and enterprise arms and rebuilding an AI-first telco.https://change.archi/w/industrious-2025-cbre-sale-successionhttps://change.archi/w/industrious-2025-cbre-sale-successionJamie Hodari told Business Insider he sold Industrious to CBRE for $800M, took charge of 8B sq ft at CBRE, and is now recruiting his own successor.https://change.archi/w/wolters-kluwer-2004-digital-turnaroundhttps://change.archi/w/wolters-kluwer-2004-digital-turnaroundAfter a €69m net loss in 2003, the publisher cut 1,245 jobs, restored growth, and moved digital products from 35% to 74% of revenue by 2012.https://change.archi/w/logitech-2013-design-turnaroundhttps://change.archi/w/logitech-2013-design-turnaroundThe mouse maker's retail sales fell 7% in FY2013 with an operating loss; five years of category growth and design discipline took profit from $67m to $252m.https://change.archi/w/telstra-2010-service-turnaroundhttps://change.archi/w/telstra-2010-service-turnaroundTelstra was losing customers in 2010 and chose service investment over harvesting cash; by FY2015 it was adding mobile customers and returned $4.7bn.https://change.archi/w/skf-2015-turnaround-plan-record-2018https://change.archi/w/skf-2015-turnaround-plan-record-2018The bearings maker's 2015 Turn Around Plan and two-value-proposition strategy lifted its margin from 10.3% to a record 12.9% by 2018.https://change.archi/w/serco-2015-concentrate-transform-turnaroundhttps://change.archi/w/serco-2015-concentrate-transform-turnaroundAfter the tagging scandal, Serco sold its offshore BPO arm, raised new equity, cut net debt by £605m and ended £153.1m of losses by 2016.https://change.archi/w/richemont-2016-watch-crisis-turnaroundhttps://change.archi/w/richemont-2016-watch-crisis-turnaroundJohann Rupert retired his CEO, pruned the board and bought back dealer inventory; operating profit swung from -14% to +5% in two years.https://change.archi/w/rsa-2014-hester-insurer-turnaroundhttps://change.archi/w/rsa-2014-hester-insurer-turnaroundAfter a reserves scandal forced a £773m rights issue, Hester rebuilt the insurer's underwriting discipline — and in 2020 it drew a 50%-premium bid.https://change.archi/w/singularity-energy-2019-carbon-pivothttps://change.archi/w/singularity-energy-2019-carbon-pivotA customer question turned Singularity Energy from battery-cost optimization into carbon intelligence; a $4.5M seed and a utility customer followed.https://change.archi/w/marico-2008-zest-to-masala-oatshttps://change.archi/w/marico-2008-zest-to-masala-oatsIn an ETBrandEquity interview, Harsh Mariwala recounts how a failed baked snack rewrote Marico's product playbook and produced the savoury oats leader.https://change.archi/w/levis-2011-bergh-leadership-purgehttps://change.archi/w/levis-2011-bergh-leadership-purgeNew CEO Chip Bergh swapped out 9 of 11 direct reports in his first 18 months; by 2017 Levi's posted its best sales growth in a decade with debt down to $444M.https://change.archi/w/brooks-running-2019-distribution-rebuildhttps://change.archi/w/brooks-running-2019-distribution-rebuildIts 2019 distribution-center collapse cost Brooks an estimated $70-100M in sales; the rebuild left it battle-tested for 2021 sales up 31% past $1B.https://change.archi/w/armoire-2020-loungewear-pivothttps://change.archi/w/armoire-2020-loungewear-pivotWhen lockdowns killed demand for work and event wear in 2020, Armoire pivoted to loungewear, briefly turned a profit and rehired every furloughed worker.https://change.archi/w/wockhardt-us-generics-liquidation-2025https://change.archi/w/wockhardt-us-generics-liquidation-2025After years of US losses — nearly $8 million last year alone — the Indian drugmaker filed Chapter 7 liquidation for its US subsidiaries; shares rose 3.5%.https://change.archi/w/whole-foods-2024-price-cut-pivothttps://change.archi/w/whole-foods-2024-price-cut-pivotNew CEO Jason Buechel repriced a quarter of the range and leaned on scheduled deals as 22% grocery inflation pushed even affluent shoppers to hunt bargains.https://change.archi/w/walmart-mcmillon-ecommerce-pivot-2014-2025https://change.archi/w/walmart-mcmillon-ecommerce-pivot-2014-2025Doug McMillon's decade: net sales up 43%, e-commerce from $10 billion to $121 billion, and 60% of capex redirected to tech and supply chain.https://change.archi/w/walmart-2026-tariff-refund-rollbackshttps://change.archi/w/walmart-2026-tariff-refund-rollbacksAfter the Supreme Court struck down the tariffs, Walmart reinvested substantially all of its $2.9B refund into price cuts, lifting rollbacks to 11,000.https://change.archi/w/one-more-game-2022-spellcraft-swapmeat-pivothttps://change.archi/w/one-more-game-2022-spellcraft-swapmeat-pivotBacked by a $22M round in 2022, One More Game shelved its 1v1 strategy game Spellcraft and rebuilt itself around a paid co-op shooter, SWAPMEAT.https://change.archi/w/netflix-basic-retirement-ad-tier-2024https://change.archi/w/netflix-basic-retirement-ad-tier-2024Basic, the $9.99 ad-free plan, was closed to new and switching subscribers in June 2023 and will be retired in Canada and the UK from April 2024.