Force Motors entered 2020 as a modestly profitable ₹3,000-crore-revenue vehicle maker with single-digit return on equity, ₹2,000-plus crore sunk into three new platforms, and a footprint spread across tractors, three-wheelers and small goods carriers. Then COVID killed its bread and butter — staff buses, school vans and institutional transport — and plant utilisation fell to 20%. The company lost ₹223 crore over the two years to March 2023, and receivables stretched to 180 days as slow-paying government ambulance orders piled up.

Managing director Prasan Firodia, third generation at the helm, chose focus over diversification. Force exited tractors, discontinued three-wheelers and dropped small goods carriers, freeing working capital for passenger mobility: the Traveller platform (over 65% market share), rural-workhorse Trax, and the ₹1,000-crore Urbania premium van unveiled at the January 2020 Auto Expo. Headcount was rationalised in the downturn, white-collar hiring stayed capped, and a bill-of-materials programme cut material costs by up to ₹1 lakh on some vehicles — savings that flowed into the bottom line.

The results: revenue closing in on ₹9,000 crore, net profit around ₹1,300 crore, return on equity beyond 25%, zero debt, and a ₹33,000-crore market cap that beat the Nifty over one-, three- and ten-year windows. A ₹150-crore, three-year digitisation programme — CRM, dealer management, forecasting, built with EY, Zoho, Intangles and PeopleStrong — tightened inventory turns and stabilised receivables, which had stretched to 180 days during the ambulance-order crunch.

Revenue tripled from ₹3,000 crore to about ₹9,000 crore; net profit about ₹1,300 crore; ROE from single digits to 25%+; zero debt; market cap ₹33,000 crore.

The reset ran against crisis instincts: most manufacturers protect their spread of businesses; Force shrank its portfolio on purpose during a demand collapse.

The BOM cost programme shows where the leverage hides: at 60–70% of automotive revenue in materials, a 3–5% material saving moves Ebitda structurally.

Operating leverage amplified everything — the same fixed assets that sank returns at 20% utilisation produced outsized margins once volumes recovered onto a leaner cost base.

Knowing what not to do is a strategy: exiting tractors and three-wheelers in a crisis freed capital for the platform holding 65% market share. BOM cost cuts compound structurally, not cyclically.

Exports are the next leg: the Urbania, built to international standards from inception, sells across Gulf markets and has entered Latin America, with South Africa next; exports are 5–8% of volumes with a stated target of 30–40%. The crisis also completed the generational handover — Firodia moved from stewardship to full operational control — and the company aims to compound through healthcare, tourism, defence and IT-services demand without leveraging the balance sheet.

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The sources

  1. Force Motors Turnaround: How Prasan Firodia Built a ₹33,000 Crore Company forbesindia.com