What was changed
In 2009 the North American heavy-truck market fell to historic lows as the recession crushed freight demand. PACCAR, maker of Kenworth and Peterbilt trucks and the DAF brand in Europe, saw revenue nearly halve as unit sales tumbled.
Instead of chasing volume, PACCAR cut production aggressively, temporarily idling Kenworth and Peterbilt plants to align output with demand while citing 'considerable operational flexibility.'
It leaned on its premium-product positioning, large aftermarket parts network, and PACCAR Financial Services to keep revenue and profits flowing even with very low truck deliveries.
For full-year 2009 PACCAR posted net income of $111.9 million — down sharply from about $1 billion in 2008 but still positive, giving it its 71st consecutive year of net profit while competitors posted losses.
What it achieved
PACCAR reported full-year 2009 net income of $111.9 million, its 71st consecutive year of net profit, while rivals Navistar and Daimler lost money.
Why it worked
PACCAR cut truck output sharply to match lower demand instead of building for volume.
Its premium, non-union plants and flexible production let it scale down quickly.
Aftermarket parts and PACCAR Financial Services kept cash and profit flowing.
Staying profitable through the downturn let it keep investing while rivals retreated.
What can be applied
Flexible capacity, a premium line, and aftermarket and finance arms can keep a company profitable through a demand collapse — the downturn becomes a share-gaining period.
Aftermath
PACCAR came out of the 2008-09 collapse as one of the strongest truck makers, and it kept building a new engine plant in Columbus, Mississippi, that began production in 2010. By 2009 it held about 25% of the U.S./Canada Class 8 retail share, positioning it to profit as the market recovered, while a competitor like Daimler exited its Sterling brand.
FOLLOW THE EVIDENCE
The sources
- Paccar Celebrates 71 Years of Profitability Amid '09 Results truckinginfo.com
- PACCAR Inc 10-K (fiscal 2009) last10k.com