When Lehman fell in September 2008, enterprise software budgets froze. Vendors selling expensive proprietary licenses — Sun Microsystems, Novell, the big Unix houses — watched deals vanish. Red Hat, which had just installed former Delta Air Lines chief Jim Whitehurst as CEO in January 2008, instead posted its best year: fiscal 2009, which ended February 28, 2009 and contained the worst of the meltdown, saw revenue grow 24.8% to $652.6M.

The peak of the panic was its fourth quarter — holiday season in full crisis — and revenue still rose 17.5% to $166.2M. Whitehurst's explanation was the model itself: open source is attractive in good times, but 'more compelling in difficult times', when budgets are set and buyers hunt for savings. A Linux subscription cost a fraction of proprietary Unix or Windows server licensing, and payments arrived in small recurring bites instead of large up-front checks.

The company used the crisis to convert freeloaders and to lock in customers. It ran an aggressive free-to-paid program pitching self-supporters of Fedora, free RHEL copies and CentOS into paid subscriptions — landing six-figure and multi-million-dollar deals from former DIY shops in Q4 alone. More than 40,000 new customers signed in the year, and Red Hat renewed all 100 of its largest deals, expanding at 125% of the prior year's rate. It also retired $597M of convertible debt, leaving the company debt-free with $543M of deferred revenue.

The counterfactual collapsed in plain sight. In January 2010, as regulators approved Oracle's takeover of Sun Microsystems, industry observers counted Red Hat and Novell as the only independent public open-source companies left standing — and only Red Hat had grown every quarter through the recession. Two years later it crossed the barrier it had eyed in 2009: fiscal 2012 revenue of $1.13B, the first open-source company ever past a billion dollars.

FY2009 revenue up 24.8% to $652.6M in the depths of the meltdown; $597M of converts retired; FY2012 revenue $1.13B — a first for open source

Subscriptions turned a customer's crisis into Red Hat's opening: switching to Linux was one of the few line items that cut IT spend without cutting capability.

The free-to-paid conversion program monetized the downturn's DIY population exactly when they could no longer afford self-support.

Being debt-free by February 2009, after retiring $597M of converts, meant no creditor could force strategy during the credit crunch.

Rivals' perpetual-license model required customers to make big bets at the worst possible moment; Red Hat's pricing made the opposite bet easy.

A downturn rewards the cheap, flexible alternative paid in small recurring bites. Red Hat sold escape from capital expense — and the crisis became its best sales pitch.

Red Hat kept independent through the consolidation that swallowed Sun, grew every quarter of the recession, held roughly $1B in cash by January 2010, and hit $1.13B of revenue in fiscal 2012 with net income of $146.6M. The subscription-support model it proved in the crisis became the template a generation of open-source companies copied, and enterprise Linux went from 'a goofy, post-hippie kind of thing' to the default substrate of corporate data centers — and eventually of the cloud.

FOLLOW THE EVIDENCE

The sources

  1. Red Hat sales buck Meltdown theregister.com
  2. How Red Hat Routed the Recession nytimes.com
  3. Red Hat joins the billion-dollar club computerworld.com