Vail Resorts' CEO Rob Katz saw that destination visitors were being priced out by expensive single-lift tickets. In March 2008, as the recession deepened, Vail announced the Epic Pass: one pass granting a full season at several of its top resorts.

The pass cut the cost of season-long access dramatically — a season pass at Stowe fell from $2,313 to $899 after Vail acquired the resort — and created a prepaid commitment that filled seats regardless of snow. Analysts note that Vail 'fundamentally changed the ski industry' when it began offering the pass in 2008.

The pass converted one-off buyers into loyal, prepaying customers, smoothed revenue across weather, and gave Vail the cash and brand strength to keep acquiring mountains and expand its network.

Launched the Epic Pass in 2008; it now sells about 2 million passes a year and took in nearly $1B before the season starts.

Unified multiple resorts under one cheap season pass in 2008.

Turned ticket sales into prepaid, weather-independent revenue.

Targeted destination skiers who had been priced out of single lift tickets.

Used the pass to consolidate and buy resorts afterward.

Pricing that pulls people into a high-margin recurring product beats selling every visit as a one-off, especially in a downturn.

The Epic Pass became the model the industry copied, with Alterra launching the Ikon Pass in 2018. Vail grew to sell around 2 million passes a year and book nearly $1B before the season, although higher day-ticket prices have drawn scrutiny and litigation over crowding and pricing.

FOLLOW THE EVIDENCE

The sources

  1. Lawsuit against Vail, Alterra ignites debate over the cost to hit the slopes deseret.com
  2. The Epic Return: Why Rob Katz Is Back at Vail Resorts tetongravity.com