What was changed
After years of sprawl, WPP's new CEO Mark Read used a 2018 strategic review to reposition the company as a simpler creative-transformation business. The plan merged agency networks, cut duplication, pursued a Kantar partner, and targeted GBP275 million of annual savings by the end of 2021.
That looked like housekeeping until COVID hit advertising budgets. In 2020, WPP's like-for-like revenue less pass-through costs fell 8.2%, but the decline improved sequentially from -15.1% in Q2 to -6.5% in Q4.
Management credited the prior two years of simplification and debt reduction for the response. More than GBP800 million of cost savings offset most of the revenue decline, headline operating margin reached 12.9%, and net debt ended 2020 at GBP0.7 billion, down GBP0.8 billion year on year.
What it achieved
In 2020, over GBP800M of cost savings offset most of the revenue decline and net debt fell to GBP0.7B.
Why it worked
WPP merged overlapping agencies before the pandemic forced clients to cut spending.
Selling non-core assets and reducing debt gave the group financial room when revenue fell.
The strategy linked creativity with technology and commerce, matching where clients were moving.
What can be applied
A turnaround begun before the crisis gives management more choices during the crisis; simplification is most valuable before panic arrives.
Aftermath
WPP kept simplifying through the pandemic, including aligning Grey with AKQA and Geometry with VMLY&R. The 2020 result was still painful, but the group entered 2021 guiding for mid-single-digit like-for-like growth and a 13.5% to 14.0% headline operating margin.
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The sources
- WPP presents strategy for growth wpp.com
- 2020 Preliminary Results wpp.com